POLICIES

WELCOME TO CURRIE

For over 45 years Randy Currie and Currie Hair, Skin and Nails has been providing high quality service to our guests. Currie is a salon and spa of distinctive design, staffed by professionals with an unwavering commitment to service and detail. Our salon is recognized as a leader in the beauty industry by many major magazines and consumer hair-styling books.

CHECK IN:

When receiving hair, skin, or nails treatments it is important for your mind and body to be relaxed. This allows you to experience the utmost in pampering for this reason we ask that you arrive at your appointment 5 minutes in advance.
Please visit our front desk to check in for your appointment and your service provider will be with you promptly. All appointments are scheduled with the estimated service time in mind. If you know you will need more time, please let us know.

CANCELLATION:

Please provide us with 24 hours notice when cancelling a service. Appointments not canceled within the 24 hour window, or missed, will be responsible for a cancellation fee of 50% of the cost of the services scheduled. This fee is non-refundable and can be charged automatically to your credit on file.

TIPPING:

Many times our guests ask whom, and how much, should I tip? Tipping is left to the discretion of our Guest. Please be aware that gratuities cannot be charged to your credit card. The following can be used as guidelines.
Tipping envelopes are provided at the front desk for your convenience.

CREDIT CARDS:

We accept VISA, MASTERCARD, Discover and American Express.
Tipping is not permitted on charge card payments.

DEPOSITS:

After 2 consecutive cancellations or no-shows, guests will be required to pay 50% of service prior to booking.

GIFT CARDS:

Twice a year, Currie Hair, Skin and Nails is proud to offer our “annual gift card special,” with the purchase of every $125.00 gift card our guests receive a complimentary $25.00 gift card valid towards services only.

Currie gift cards do not expire and are valid at all Currie locations. Marketing gift cards are valid towards services only and cannot be combined with other marketing cards or promotions.

CHARITABLE DONATIONS:

Currie Hair, Skin and Nails is honored to invest in our communities by supporting local charities through the donation of gift certificates valid for services. These donations are valid only for the services listed and do not include gratuity. To submit a request for a charitable donation please email: curriemanager@curriedayspa.com

Confirmations Policy

As part of our commitment to providing excellent service, we conduct confirmation texts, emails and calls for scheduled appointments.

Upon scheduling an appointment our guest will receive a confirmation email. Effective May 20th, Confirmation texts will be issued 72 hours prior to the scheduled appointment. If the guest does not confirm, another text will be issued at 48 hours prior to the scheduled appointment. If the appointment is not confirmed through this text, a call from a salon coordinator will be made.

Post Service Concerns Policy

We strive to make sure that everyone is happy and satisfied with their services prior to leaving the salon. In the event a guest is unhappy, we ask that you reach out within 5 days to schedule an appointment to assess the concern and schedule a follow-up if needed. Any concerns made after 5 days will be at the service provider’s discretion if revisions are warranted or if the client needs to be provided with an appointment for a new service.

Late Arrival Policy

It is understood that unforeseen circumstances may arise. Guests are given a 15 minute grace period after their scheduled appointment, before a salon coordinator will contact you regarding the status of your appointment. The service provider will do their best to accommodate the guest, however it is at the discretion of the service provider should service need to be rescheduled or abbreviated to ensure timely service for other clients.

In the event of repeated late arrivals, we will reserve the right to require a non-refundable deposit for future bookings or to refuse service.

YOU OWE YOURSELF THIS MOMENT

Visit one of our 5 locations for relaxation.